You can moan as much as you like. I moved the conversation and I won't be replying to anything here. I'm simply keeping a record and will delete it when I'm satisfied with the outcome.

Every time I log in to the site, it says I have forgotten my password. I have not. There's no need to ask if I've typed it in correctly or any of that because I DO type it in correctly. So every time I have to go through the send-it-to-your-email and make a new password thing. But each time I try go to log into the site it says my password is wrong. And it is VERY annoying.

I could deal with that, but now, I've created a new deer account. You know, to give my characters their own picto. Well after I logged in as my new deer, Blue Bird, I tried to log in as SilverBells again... And it said I had forgotten my password. I had not. This was the first time I had ever logged out of SilverBells in the FOREST. So I go back to the site and go under my info and change my password, hoping that would fix it so I could log in as her in the Forest. That didn't work. I shut down my computer and restart it. I delete the game and download it again. And STILL, the other deer will log in, but not Silver Bells. Something is wrong with my account. I don't know what, but PLEASE, if you have any information on how I could fix this myself, or get someone else to fix it, like an administrator or... Something. Please tell me.

Thank you. ):

Like many of you know I have a new character Viper. I was playing with her this day and then I wanted to log in as Eagle. But it said "wrong password" all the time. Like I understand SilverBells had the same problem.

I checked that I have all the big letters and numbers. I even changed the password for Eagle. But it's still not working. What do I need to do?