Having problems connecting to the game.

Crematorium's picture
Not sure where else to post this, since the forums are down. But ever since I downloaded the game just today [heard about it from a friend and was really interested in trying it out], I have not been able to see any other players. I have the option on to see all players, and it even says I'm connected when I log on, but still nothing. Not really sure what to do since I can't have the full experience of the game.. ;\
Aivilo's picture

Sounds like you're

Sounds like you're connecting, but not fully.
Try some of the things listed here.

There's also another method that involves de-selecting "run in background" in your options menu and then opening multiple copies of the TEF client until you get one that connects, then closing the extras.

PS - the forums aren't down, just relocated! :3
Crematorium's picture

Thank you SOO much!! I am

Thank you SOO much!! I am currently going to be trying the "Run as administrator" option, and then continue to go down the list until I reach one that ends up working. And thank you again for the new link to the forums! ^^
Aivilo's picture

Haha, no problem! You pick up

Haha, no problem! You pick up a couple tricks after having been here a while Eye (The players have put together a ton of resources for new folks, too)
Hope you find one that works!
Crematorium's picture

Seems I have the ''orange''

Seems I have the ''orange'' problem.. Where I'm sort of connected, but not fully. And sadly the administrator option didn't work, and the restarting the computer I did before I complained on here. Also, a lot of the game-based options I also tried in the beginning, so my options are sort of starting to become limited..>_<"
Aivilo's picture

Hmm. Might try the method

Hmm. Might try the method where you open several windows at once, then. I'll try to see if I can find the original post about it, but it's pretty much as described above.
Crematorium's picture

Alrighty, thank you for your

Alrighty, thank you for your help. I will continue to do all I can to connect, and if you do find more information, please send it my way.
Aivilo's picture

Can't seem to find that

Can't seem to find that original post - the person who put it up may have deleted it.
If none of those things work for you, triple check your connection and firewall/restart your router. After that, it may be something more technical that the usual tricks don't work on so well.

You wouldn't happen to be in Australia, would you?
Crematorium's picture

Nope, I'm in the United

Nope, I'm in the United States. Do people in Australia get better connections? xD
Aivilo's picture

No, Australia is notorious

No, Australia is notorious for bad connections haha. Sometimes it seems to be literally the only reason a person can't connect.

Edit: Here's another set of suggestions.

Unfortunately it may also be the case that it just doesn't work for you tonight. It may work fine tomorrow, or in a week, or in a month. Sometimes it's weird like that .-.
Crematorium's picture

Ohhhh. xD Well, so far my

Ohhhh. xD Well, so far my firewall doesn't seem to be blocking it, so it's starting to seem that I am becoming SOL. v_v"
Crematorium's picture

And yeah.. a day later, and

And yeah.. a day later, and still I can't connect..>__<" Not sure what I can do anymore..
SilverBlood0801's picture

Did you try restarting the

Did you try restarting the computer, and opening TEF before anything else? Sometimes it connects easier when your computer is refreshed and your internet is dealing with nothing but TEF, or one browser tab at most. If your connection isn't the fastest, I'd recommend you that.
But, don't worry. TEF is a game with many users and takes a while to connect. I'd recommend turning off things such as blinking and camera behind avatar, they also slow the game down- and cause lagging.
Also, once you're connected fully, you'll see pictograms spreading on the screen. I play with pictos off, which reduces lag by a lot. But it's also good to turn them on once in a while to see who's online.
Anyways, I hope I helped! And welcome. c:
Skype: SilverBlood (user nerolivers)
Character Hub
Crematorium's picture

Thank you for the welcome!

Thank you for the welcome! And yes, I did restart twice and only opening TEF and it didn't work. And the messing around with the controls and turned off the pictograms and all that I tried as well, and STILL I get the orange dot. I even waited for 2 hours straight with TEF open on my laptop to see if it would fully connect me and it never did. Finally, as a last resort, I uninstalled it and reinstalled it and that didn't even work either. ;/
SilverBlood0801's picture

That's sad. Well, I have days

That's sad. Well, I have days like that too. Might be many people on at once or any other silly problem. Don't worry, it might decide to work in a few days or less. If it lasts, keep trying to look for help and if nothing lasts, go to where the forums are and ask for help? If nothing works, you could maybe e-mail M&A and tell them about it, but try and keep it as a last option~
Also, it might be only the place you live, or your network itself.
Good luck, I hope you can connect soon <3
Skype: SilverBlood (user nerolivers)
Character Hub
Crematorium's picture

Everything else is okay, like

Everything else is okay, like everything I connect to normally doesn't run slow or anything. But I think its just my computer doesn't do good with these kinds of games or something, honestly. Which is really disappointing because I was really looking forward to being able to play TEF for it seems like my kind of thing. I will stay optimistic though and do everything I can if the problem is still persistent. And thank you very much. ^^
Crematorium's picture

I have finally been able to

I have finally been able to connect! It seems I can connect just fine really early in the morning or early afternoon, but not towards night. Thank you guys for all your help! ;D I spent ALL day on TEF and really enjoyed it[and I'm still on] xD. Now I look forward to having an adult deer when the time finally comes. ;3 <3
alcinda's picture

Quote:I have finally been

Quote:
I have finally been able to connect! It seems I can connect just fine really early in the morning or early afternoon, but not towards night. Thank you guys for all your help! ;D I spent ALL day on TEF and really enjoyed it[and I'm still on] xD. Now I look forward to having an adult deer when the time finally comes. ;3 <3

I'm actually having the same exact problem. I am only able to fully connect between 1am to 10am, and it only started doing this around a month ago. It's a pain in the butt and I'm not sure when it's going to fix itself. @_@ I usually have no problems when it comes to pictograms spreading, and my internet connection is fine, so I think TEF is just being weird to some players right now. Which sucks.
Crematorium's picture

Those are actually the only

Those are actually the only times I myself can connect. XD And I have to have it open for the rest of the day, otherwise when I close it and reopen past 11amish, it won't connect at all. .__.''
AlisonRobin's picture

@Crematorium & Alcinda I

@Crematorium & Alcinda

I have a fix that works for me, and I hope it helps y'all too though it is probably a slim chance-- since I don't think it's been suggested (though I only ctrl+f'd) I'd say it's worth a shot to dig out an ethernet cable and try wiring into the modem/wall/router/whatever directly to eliminate the possibility that it's your wireless and to eliminate the possibility that there's anything interfering with your connection (sometimes too many walls between you and a router and I've heard that even things like glass from animal tanks can mess with it).

Even though my laptop gets along fine with the internet wireless and I can use it for any other online game, it just won't do TEF. Even my desktop using wireless won't run TEF and needs an ethernet cable life support. I'm a little suspicious that TEF prioritizes player connection by the strength of their internet connection but that's just guesswork.

I hope you guys get stuff working for you soon Sad
alcinda's picture

@AlisonRobin I do actually

@AlisonRobin

I do actually use an ethernet cable, so there shouldn't be anything interfering with my connection. I had my brother download TEF and his pictograms couldn't spread either (at least during late afternoon, so I'm not sure if his was time restricted too), and he plays games like League of Legends and has a fancy/expensive gaming computer.

My PING is 12ms, download speed is around 57mbps, and upload speed is 34mbps. Apparently my connection is a lot higher than some of my friends who are able to get in TEF without problems, so I'm really at a loss. And since Crematorium is having the same exact problem, it makes me wonder. Maybe you live near me and it's effecting people in the same region? I dunno. TEF is weird.
Crematorium's picture

I'm actually going to try

I'm actually going to try that tomorrow when it is past 10-11am(when it stops connecting for me). I'll try any option at this point, because now that I have had a taste of TEF while FINALLY being connected, it has turned out to be a wonderful experience and I really want to stick around. So thank you! ^_^
Crematorium's picture

I'm actually going to try

I'm actually going to try that tomorrow when it is past 10-11am(when it stops connecting for me). I'll try any option at this point, because now that I have had a taste of TEF while FINALLY being connected, it has turned out to be a wonderful experience and I really want to stick around. So thank you! ^_^

(Annnnnnd that posted twice and I don't know how to delete the second one. .__.")
Crematorium's picture

AND I live in Virginia, so if

AND I live in Virginia, so if you also live in VA, then we have possibly found the source of the problem. XD
alcinda's picture

I live in Maryland, so that's

I live in Maryland, so that's not too far off.
AlisonRobin's picture

Sorry I couldn't be of more

Sorry I couldn't be of more help then. Sad

I wonder if everyone made a map there might be some patterns, since you two are both east coast. Like how the game hates Australia, there might be other pockets?
Crematorium's picture

I live EXTREMELY close to

I live EXTREMELY close to Maryland, and I'm about 10 minutes away from DC, so that might possibly be it. ;\ And @AlisonRobin, it would be cool to have a map so that everyone could see if the place they lived would have bad connection or not to TEF. xD