Password Change

I tried to change the password for this account and it isn't working. It says "for a new password, enter it into both fields" in account editing. I did that. The password was high/strong and I clicked save but nothing happened? I logged out to see if it worked and it didn't, it still had the original password and I didn't get anything in my mothers email(I use it for all my games).
Am I doing it wrong or are you no longer able to change your password?
Kamaya's picture

You have to wait for M&A to

You have to wait for M&A to confirm the password change first I think. Then they will send you an email.

Did you look in the spam box?

I sent multiple different

I sent multiple different passwords too.. and I did.
Moved to LowLights
Kamaya's picture

Apparently you need to send

Apparently you need to send an email to them (the.endless.forest@tale-of-tales.com), write the old account information which means the username, the old password and the new password.
They will send you an email once they will have changed it.

They are pretty busy though I think, so do not be surprised if they do not send you an email for some days.

I did this Username:

I did this

Username: DeerGirl8
Old password: (insert here)
New password: (insert here)

Not sure if I did it correctly.
Moved to LowLights
Kamaya's picture

If that is the email you send

If that is the email you send to M&A, that should do it. Ask them if they can change your password.

I've already sent the email.

I've already sent the email.
Moved to LowLights
Kamaya's picture

Alright, then just wait. This

Alright, then just wait. This may take a few days so do not expect to receive their mail or for your password to be changed today.

Okay, thank you!

Okay, thank you!
Moved to LowLights
Kamaya's picture

You are welcome.

You are welcome. Eye