Hi, I don't really post here often, but I recently managed to convince my friend to make a TEF account and download the game. She's managed to make the account, but she hasn't been successful in being able to login. The bars where you enter your username and password are supposedly gone for her and it just says 'Network: Error'. We've tried everything, including uninstalling and then reinstalling the game, checking her firewall settings, and running as administrator. We're getting really desperate here, and she really wants to play the game. Any help will be appreciated, thank you in advance.