Q~Q Anyone? Anyone?!?!?

Okay, so I have the stupid little problem trying to connect to I.T. and it won't connect, I've only played the game successfully 2 times, and now it decides to not work. I have tried looking in ALL the forums for help, and so far, everything's either hard to understand and complicated, or hard to understand. I also downloaded TONS of the "Fix It" stuff... And it didn't even make a difference, so PLEASE, PLEEEEEASE, if someone has some advice. I will worship yeww. @~@