January 18, 2023 - 10:06am — Michael Samyn
As many of you have noticed and notified us of (Thank you!), there has been a problem with the community site yesterday that caused several accounts to be removed. The site has now been restored to a backup. I hope you didn't lose too much data.
If you experience any problems with your account here, please email us at .
Is there a fix for the
it seems as though its a similar hack - but doing multiple usernames.
another example:
Hey cherry, have you
I have sent a separate email,
Alright, good. To you and
I apologize - I am just
I have shared it on discord however this was my choice of asking - as it really does concern me. I will wait for a reply for now and when I have a moment create another email for my account to see if it can be fixed or brought back to its normal state.
Is there a section on here on
I am sorry, I didn't mean for
What I meant is that the problem should be handled with the utmost care information-wise, so it can be sorted out. Hence the direct emailing.
Do have patience, the devs will respond as soon as they can.
"Are you a mod and can create a thread for this so that A&M can see them easier?"
Michael Samyn is one of the developers and the fastest way to alert them about an issue is the email address he posted up there.
TEF is a small indie product, so there is no conventional tech support. We players help each other where we can.
P.S. cherry, did your pictogram look like this before the incident?
I'm asking this to try and figure out what happened to your account.
No worries - no it didnt
it is also still resetting my membersince and i have no idea why it would to be honest. if it was an early save and started from that point - it shouldnt really be resetting right? I dont even know haha
https://t.me/pump_upp - best
Make 1000% and more within 1 day, join channel @pump_upp !
It's so convenient for the
We are looking in to this.
For the moment I am not removing comments or hacked accounts. In order to make the investigation easier.
Please be patient as we try to resolve this issue.
cherry, Ah, good. Your
Ah, good. Your pictogram is ok. My guess is, before/when the site got restored from a backup, your account got deactivated and disconnected from your earlier post and your replies.
So, when you logged in after the database restore, the site treated your account like you just joined the community, hence the change in your "member for" field.
Well, from what I've learned, the site took a serious blow and the devs were left with a lot to deal with.
Looks like the best course of action for the players right now is to not make any changes to their accounts, and refrain/warn new players from making new accounts. Until the core problem is resolved.
Michael Samyn,
Thank you for the heads-up. Much appreciated.
Hi there Michael, I emailed