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cant connect

June 21, 2016 - 9:47pm — AuroraRosewood
i cannot connect and am new to the community and game. I cant connect to the game it gives me this error

i have some pictures dont know how to show them but in game it says error 0 players online cant connect etc.
June 22, 2016 - 3:18pm — FishBiscuit

A bump for you!

A bump for you!
June 22, 2016 - 5:14pm — AuroraRosewood

thx ^^

thx ^^
June 22, 2016 - 9:39pm — FishBiscuit

Looks like everybody is too

Looks like everybody is too shy right now, but no matter! I have time now that I'm off work , so here's what I suggest trying:

First step is to always restart TEF. Next I'd recommend doing a clean uninstall (as in going into your files and deleting everything related to TEF except for any screenshots you may have). After that, try lowering some of the in-game display settings and let it try to connect for about 10 minutes. I've found that un-checking the ability to see pictograms usually fixes it.

If nothing changes, reboot your router by unplugging it from power for 30 seconds and then plug it back in.

Hope that works! Let me know how it goes!
June 22, 2016 - 10:53pm — Aivilo
Aivilo's picture

Try right clicking on the

Try right clicking on the icon and choosing "run as administrator".
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June 22, 2016 - 10:54pm — FishBiscuit

^ That's a good

^ That's a good step!!

Thanks, luv c:
June 22, 2016 - 11:35pm — AuroraRosewood

i tried all of the above but

i tried all of the above but it doesnt work. Tho it changed the network status to none (so not error)
June 23, 2016 - 5:00am — Aivilo
Aivilo's picture

It sounds like you're going

It sounds like you're going in the right direction, then. Do whatever got you the "none" status - that's an indication that it's trying to connect, it's just not quite there yet.

Start here next, then try here if that fails.

You can also find some other things (both related to connection issues and not) here and here
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