Server Issues

Poppyflower's picture
Hallo. C8

So... I posted about this a few days ago, but the issue still hasn`t gone away. I basicially cannot connect to TEF at all. When I open the game, I just stay a nameless, and the dot stays red. I can run around and perform actions just fine.

In the Network section, my status keeps switching from Connecting to Error, and then back again. It does this for the entirety of my time in the game.

I`ve tried rebooting the router (though I`m not sure I did it right |D Verizon Routers are tricky to mess with) and that hasn`t worked so far. ForestViewer is enabled through my firewall. I`m not quite sure if it`s the game itself, or my computer. 8C

Thank you ♥
Poppyflower's picture

Bump? ;;

Bump? ;;
~Poppy~
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Pixel Wis by squeegie~
StagnessBlue's picture

If the connection doesn't

If the connection doesn't work on the latest version, then there's a very slim chance it'll work on an older version.

Plus, M & A asked that we don't exchange log-in info, sorry :c

Avatar by -SH

"I didn't say you couldn't, it's just highly unrecommended."

Boo~ You need to get this

Boo~
You need to get this fixed so I can harass you!
I don't have any to lend, or I would ):
Sorry, love!
Good luck!
Poppyflower's picture

StagnessBlue: Ah, suppose

StagnessBlue: Ah, suppose you`re right. I`m not sure it would work, anyway. Thank you, though. C8

Acer: Aww, thanks! Pfft, I`ll try ♥
~Poppy~
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Pixel Wis by squeegie~
StagnessBlue's picture

I wish I knew more to help

I wish I knew more to help D:
You can most certainly try! Something I suggest would be to try and close and open TEF a few times.

Avatar by -SH

"I didn't say you couldn't, it's just highly unrecommended."
Poppyflower's picture

Eh, yeah, I tried that. But

Eh, yeah, I tried that. But it doesn`t seem to actually connect-I just stay a nameless. 8C Something similar happened to me once before, and I wasn`t able to connect for a few months. Meh, I`ll keep trying! ♥
~Poppy~
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StagnessBlue's picture

Ok, I'll be rooting you on

Ok, I'll be rooting you on from my computer chair! :3

Avatar by -SH

"I didn't say you couldn't, it's just highly unrecommended."
Poppyflower's picture

Ugh, hate to be bumping this

Ugh, hate to be bumping this again 8c

But thank you, StagnessBlue! ♥
~Poppy~
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Pixel Wis by squeegie~
Mis's picture

You can install older

You can install older versions of TEF and log in on your third gen pictogram. And frankly, to know if the game works you need no pictogram at all? Can go in nameless? But yes, you can log in with a gen 3, you just won't see it yourself.
Poppyflower's picture

Ah, thanks, Mis! I wasn`t

Ah, thanks, Mis! I wasn`t sure if 3rd Gen picto would work at all. I`ll try it out. C8

Bump: Bleh. It didn`t seem to work in the older version, either. 8C Thanks for helping, though! ♥
~Poppy~
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Pixel Wis by squeegie~
Mis's picture

Alright so if it's not the

Alright so if it's not the version, it's time to look at other things!

When you reinstalled, did you remove every TEF file? Like, going to program files and deleting the Tale of Tales folder before reinstalling. That sometimes helps.

Then there's right-clicking the game icon and using run as administrator to start, that has helped with connection problems in the past.

Uuh. What happens really? Do you get a green dot, but no picto's spreading? Orange dot, or just a red dot entirely? Any kind of error in the menu? There's lots of tricks to help picto's spreading if that's a problem. It's one of the most happening errors. I've never had it though (*knock on wood*) so I only know what other people do to get them flowin.
Poppyflower's picture

Hmm, not removing the Tale of

Hmm, not removing the Tale of Tales folder might have been a contributor! I always forget to delete that-though it hasn`t seemed to do much in the past.

And I was already running an as admin when the game started to freeze. C8

And...well, basicially, I just stay a nameless. The dot remains red. My picto never appears. I can run around and perform actions and such, but there`s no one else in the forest. In the Network section, it keeps saying Connecting, and then Error. Immediately after that, it flashes back to Connecting, over and over again.

I had a similar problem in the past-except the dot would remain either yellow or green. Even when it was on green, the pictos wouldn`t spread. I wasn`t able to connect for months that time-which is why I`m so worried about this one. |D
~Poppy~
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Pixel Wis by squeegie~

I've had the same issue and

I've had the same issue and was told I needed a gen 1, however it never let me get to log in point.

When that version came out, several players had this problem and many of them gave up on a solution. M&A had made a patch for it that seemed to help, but the patch is no longer available.
Poppyflower's picture

Hmm, really? Which version?

Hmm, really? Which version? 8C This one, you mean?
~Poppy~
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Pixel Wis by squeegie~

I tried several of the older

I tried several of the older versions and they all did the same thing, of course I gave away my Gen 1 before I knew how valuable it was so it didn't do me any good in the first version, but I tried the gen 2's versions and they all did the same thing to me.
Poppyflower's picture

Aww. 8C Yeah, TEF can be

Aww. 8C Yeah, TEF can be tricky at times. I just hope this thing passes soon. ;;
~Poppy~
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Pixel Wis by squeegie~
Mis's picture

A picto's generation holds no

A picto's generation holds no matter in getting to connect. So whoever told you that had no clue what they were doing either.The patch M&A brought out simply was a patch for 3.31 people so their game would essentionally become 3.4. I do not believe there has been a patch for connection issues. Frankly, M&A have never seemed to fix anything towards those.

Poppyflower, do other games work just fine? What you can also try if you normally start as administrator, to start it without? XD But it sounds a little odd. I know a lot of people have had problems in the past that eventually simply passed, but can never tell if that is something worth waiting on. You can try to attempt logging on on different times of the day than usual, but otherwise I'm not sure what you can try. With picto spreading issues sometimes people turn on multiple forest viewers to maybe get one to connect. But since you are not connecting at all.. On the old forums the issue is brought up a lot but never solved. Usually when it's solved the answer is "it suddenly started working again! :D" Which is very useful. Sigh. You could try resetting your router but I don't know if you have access to it.


Also maybe change the title of this blog to something "Cannot connect to server?". Because I doubt people who know stuff about this are going to come here if the title is about getting picto's.

do you have a wired or

do you have a wired or wireless connection? since you're having trouble connecting to TEF in several versions, i doubt that it's a problem in TEF, but that it's actually your internet connection..?

wired connections are generally a lot faster and more reliable than wireless. but i would do what Misako suggested and restart your router. before this though, you can also test your internet connection speed using this website which might give you an idea if this is the problem first.

Poppyflower's picture

Ah, sorry about that!

Ah, sorry about that! Alright, changed the title. C8

And yes, my other games work fine. I can connect to everything else, and use the internet fine as well. I`m trying to login at different times, but that doesn`t seem to work either. It might be easier for me to try it when not a lot of people are on.

I believe I tried to use multiple ForestViewers at once, but it didn`t work. I only tried that once, though |D

And I tried resetting my router. I`m not sure if it worked. I do know that the light for my Ethernet (did I spell did right?) isn`t green. So that might be the problem.

Thank you, though C8
~Poppy~
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Pixel Wis by squeegie~