Ah...Connection Problems

Poppyflower's picture
So I tried to open TEF yesterday, only to realize that wasn`t going to connect. The red button on the menu stayed red, and my deer just stayed a nameless. I tried closing out the game and reopening it a few times, to no avail.

I tried again today, thinking the connection would be better, but I haven`t gotten anything so far. I tried running as an admin, and uninstalling and reinstalling the game. What I have noticed is that on Network, where it says Network Status, the words constantly switch from Connecting to Error. 8C

So any ideas? I don`t know if there`s something wrong with my router, or perhaps TEF is just being a brat. |D

Thank you! ♥
SoliloquyChryseis's picture

Sounds like you may need to

Sounds like you may need to reboot your router. I'd try that first since it seems like you an internet connection, but something might be blocking TEF.
Poppyflower's picture

Ah, thank you! Hmm...if I

Ah, thank you! Hmm...if I just unplug and replug the router, will the entire computer be rebooted? I play TEF on a laptop, which I assume responds to the router connected to my home computer. Ah my apologies, I`m not a tech wiz D8
~Poppy~
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SoliloquyChryseis's picture

Unplug your router, and even

Unplug your router, and even unplug the Ethernet cords as well. Wait about 30 seconds and plug them back in.

if that doesnt work, you may need to contact your internet provider, it might be an issue with the router as a whole. Smiling
Poppyflower's picture

Alright! ♥ I assume

Alright! ♥ I assume that it won`t affect my home computer?
~Poppy~
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SoliloquyChryseis's picture

All it will and SHOULD do, it

All it will and SHOULD do, it cut the internet for a few minutes. That's all. We have to do it every week or so because our router is wonky and disconnects my husband from WoW randomly x.x; It fixes the issue for a few days at least xD
Poppyflower's picture

Alright, thank you! I`ll be

Alright, thank you! I`ll be sure to try it soon ♥
~Poppy~
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SoliloquyChryseis's picture

^^ good luck!

^^ good luck!
Poppyflower's picture

Ugh, hate to bump this up

Ugh, hate to bump this up again. We might try to disconnect the router, but my parents are a bit iffy about it. In case this doesn`t work, are there any alternatives? C8
~Poppy~
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SoliloquyChryseis's picture

Turning your router off and

Turning your router off and on isn't going to hurt it. The issue might already be the router if you are losing internet connection. But many people reboot it, which refreshes the system.
Poppyflower's picture

Alright, thanks again! Sorry

Alright, thanks again! Sorry if I`m being an annoyance. |D Thanks for the help ♥
~Poppy~
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Flyleaf's picture

I do this too if my

I do this too if my connection is acting crazy ...
Most of the time it works !
And i even unplug my router if i am not using it .
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Poppyflower's picture

Aww, thanks for the input,

Aww, thanks for the input, Flyleaf. ♥
~Poppy~
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SoliloquyChryseis's picture

Nah you're not annoying

Nah you're not annoying xD

Our internet provider suggested that to us when we were having issues. It might even be on their end.
Mjrn's picture

Once in a freak while,

Once in a freak while, rebooting the router might screw up your settings, but again, it's very rare. In the big picture, resetting the router isn't going to hurt anything.

Out of curiosity, who's your provider, and what type of internet are you using? FiOS, Wi-Fi, etc?
Account previously Mjrn, returned to Veedeer.
Poppyflower's picture

Alright, we just basically

Alright, we just basically turned the power stripe on and off again, and nothing seems to be happening. My parents don`t want to disconnect the router to reboot it.

And we use FIOS. Perhaps there`s a issue on their end?
~Poppy~
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SoliloquyChryseis's picture

Give Verizon a call and tell

Give Verizon a call and tell them you're having issues. They might make you reboot the router, but its better to call them and see if there's an issue they are working on ^^
Flyleaf's picture

If i have bigger problems

If i have bigger problems connecting i shut down my Pc and my Router for 30 sec .
Maybe this will help you .
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Poppyflower's picture

Ah, we just did for about 30

Ah, we just did for about 30 seconds, and rebooted it. And TEF still doesn`t work. Eh, maybe the game is just being a brat. 8C I`m just worried because earlier in my time here, there was a period of a few months where I couldn`t connect.
~Poppy~
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SoliloquyChryseis's picture

hit the log in button in your

hit the log in button in your game a few times and run around. that sometimes helped me as well.
Poppyflower's picture

Do you mean the connect

Do you mean the connect button? The name stays on red; I don`t get the nameless stage. 8C But I will try! At least it`s fun to run around as a nameless doing whatever I want. XDD but I`ll try to. Thanks again ♥
~Poppy~
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SoliloquyChryseis's picture

hmmm it refuses to connect at

hmmm it refuses to connect at all...that's really weird. maybe your firewall is blocking it?
Poppyflower's picture

Hmm. Maybe. It just started

Hmm. Maybe. It just started yesterday when I tried to login. I did switch my desktop wallpaper a few days ago but I highly doubt that has anything to do with it. I`ll check my firewall.

Hmm, strange. Looks like my firewall had it unchecked. Lemme see if it works now.
~Poppy~
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SoliloquyChryseis's picture

Fingers crossed for you!

Fingers crossed for you!
Poppyflower's picture

Hmm. Well, it looks like I

Hmm. Well, it looks like I have three ForestViewers, probably because I uninstalled it a few times. I`m not sure which one is my current one. Perhaps I should try checking all three?

I don`t know if that has anything to do with it, though. TEF just doesn`t seem to want to connect, bleh.
~Poppy~
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Flyleaf's picture

Have you cleaned up your

Have you cleaned up your other tef folders ( if there are some left ) ?
All must be cleaned ..so no other tef files must be left .
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SoliloquyChryseis's picture

check them all, thats really

check them all, thats really weird o.o
Poppyflower's picture

Checked them all, tried it,

Checked them all, tried it, and it didn`t work. Unchecked two and let one run, and nupe. Tried restarting the computer and then uninstalling and reinstalling TEF again. Let Windows Firewall allow access to Private networks on the game. Still nothing. I`m just stuck as a nameless in an empty forest... I don`t really know 8C
~Poppy~
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Waning-Sun's picture

Did you uninstall all of the

Did you uninstall all of the stuff from TEF? You have to get rid of everything and then reinstall everything.
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Poppyflower's picture

Hmm, I think so. Thing is,

Hmm, I think so. Thing is, I`ve uninstalled TEF before back when I wasn`t having connection problems. It worked fine, I think. 8C
~Poppy~
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