Log In Help ):

SilverBells's picture
Every time I log in to the site, it says I have forgotten my password. I have not. There's no need to ask if I've typed it in correctly or any of that because I DO type it in correctly. So every time I have to go through the send-it-to-your-email and make a new password thing. But each time I try go to log into the site it says my password is wrong. And it is VERY annoying.

I could deal with that, but now, I've created a new deer account. You know, to give my characters their own picto. Well after I logged in as my new deer, Blue Bird, I tried to log in as SilverBells again... And it said I had forgotten my password. I had not. This was the first time I had ever logged out of SilverBells in the FOREST. So I go back to the site and go under my info and change my password, hoping that would fix it so I could log in as her in the Forest. That didn't work. I shut down my computer and restart it. I delete the game and download it again. And STILL, the other deer will log in, but not Silver Bells. Something is wrong with my account. I don't know what, but PLEASE, if you have any information on how I could fix this myself, or get someone else to fix it, like an administrator or... Something. Please tell me.

Thank you. ):
BluedeerLegend18's picture

Does your password have upper

Does your password have upper and lowercase letters? The passwords are case-sensitive.
I have a Master's degree in Wumbology.
SilverBells's picture

Yes my username and password

Yes my username and password have upper and lowercase, and I type them in correctly EACH time. It's not me punching in the wrong password. I write down my passwords every time I try to get a new one, I've checked and double checked and nothing seems to work. ):

I just changed my password from the site a few minutes ago, then I tried to log on as SilverBells with that same password in the forest, and it said I had the wrong one.

lol I love you siggy, by the way. xD I could use some cake right now. -____-*






Changing your password on

Changing your password on here doesn't change it in the forest, sadly. If you want to change it, you have to contact the Gods :/
Anjali's picture

Enny is having the same

Enny is having the same problem.

You could always try posting your problem on the Support Forum, under "Problems and Bugs." One of the game creators, Michael, frequently helps out there, and he is always available by email.

I hope it works out; what a strange problem this is! :c
SilverBells's picture

Thanks for replying guys.

Thanks for replying guys. T_T

Anjali- Thank you for sending me the link. That place confuses me. lol So to post a question there I just log in with my username and password I would use here, right? Okay, well, if that's the case, it doesn't recognise me over there either. I can't even log in to be able to post a question ABOUT being unable to log in! Dx AUGH. lol

Well... Here's an idea. Okay, if somebody would be kind enough to post my question over there FOR me.... Maybe I could get an answer. Maybe I could get one of the 'gods' emails (that sounds so weird HAHAHA) so I could email them the question. Or some such like. Please? ;___;

It's so strange... All of my other deer work BUT the one I use for everything, my first account, SilverBells. X^X






Anjali's picture

Can you see this page? It's

Can you see this page?

It's a way to email without logging in...or you could always register a new account on the Support Forum, I think.
Pegasicorn's picture

The support forum is

The support forum is completely separate. You have to register there even if you have an account for here already.
arrowdoe's picture

Quote:May 7, 2011 - 10:45pm —

Quote:
May 7, 2011 - 10:45pm — Saanra
Changing your password on here doesn't change it in the forest, sadly. If you want to change it, you have to contact the Gods :/


Just in case you missed it. :P
SilverBells's picture

@ Anjali- Yes! I can see that

@ Anjali- Yes! I can see that page! I'll try that. Thank you. (:

lol And thanks for clearing that up. I wasn't sure if I needed a separate account for the forum thing or not. :\






Enny005's picture

I can not see the email to

I can not see the email to contact them. Can you help me too?

SilverBells I have writhed

SilverBells

I have writhed to Michael. Hope he will help us now.
Enny005's picture

It was me XD

It was me XD
SilverBells's picture

Oh, well alright. I won't

Oh, well alright. I won't write to him then unless he doesn't reply to you, then I'll give it a try. lol (:

I hope he has a solution. D:>






Enny005's picture

He have not replied but wait

He have not replied but wait one or two days more
SilverBells's picture

Okay (:

Okay (:






Enny005's picture

Sorry SilverBells but Michael

Sorry SilverBells but Michael said the same thing. Maybe you have tipped the password wrong? He sent my two passwords to me and now I know that I have tipped it wrong now. Please try again. You maybe must write to Michael and ask to him to write your passwords to you?

I hope that you will figure out it.
SilverBells's picture

So the passwords he sent you

So the passwords he sent you worked and fixed the problem? Well... I just emailed him and I'll tell you if it works for me. xD

Thanks! ^3^






i need help im new and i just

i need help im new and i just downloaded this game

What do you need help with

What do you need help with Wolfpack? Smiling