There is something wrong with my TEF

I can not see any other deer move, just myself. Also my map around the window doesn't show me the other players around. Only sometimes, and even then they can't interact with me. I do not see anyone move at all, and when there is 50 some odd deer in the forest, I only see maybe 2 or 3 only from trying my hardest to find them... >,< And It seems like I am not completely connected
to the game. Because weird things happen. I constantly am getting kicked off, and lose my connection. And it says error sometimes when Im TRYING to log in... ugh..

When I downloaded TEF, it recommended to extract the zip file...and I chose not to...
was that my down fall? And should I go back and try to extract it? Or am I going to have to delete it and try and download it again? Unless there is another way?....

Or am I just screwed

If anyone is willing to help me I GREATLY appreciate it...

If you are willing please tell me, and if it starts to really get technical I will give out my e-mail to you. Because I find it's hard to reply to a post when you have toooons others you are commenting on...

PLEASE HELP!!

-Hepe and Queas the fawn

Is at the bridge. Please come play with me
I'm also trying to figure out if my program isn't working correctly.
The only movement is me and the nature.

Hello my name is Hepe on here. Which is actually a opossum fursona on deviantart.
I am WolvenYoukai on DA. And I've always heard about TEF. And I finally decided to try it out.
And in the forest I have a little fawn whom I call Quease.

I've only been on here for like a day and something hours.
But I don't quite understand things.
Like why does it say there are *so many amount* of named deer in the forest.
But I can not find any of them.

I will sometimes see others pictogram on my screen, but I never can find them.
I've never seen another deer actually running around. Or run past me..
And when I actually find someone, they are either asleep, or standing there.
Staring at me, they don't even move away or anything.[though sometimes they log off] And there pictogram looks exactly like mine. I've noticed that a lot, not all of them. Just some.

There are 57 named deer in the forest, but yet. I don't see anyone ever.

Is there something wrong with my program? Or is it just because im new?

My little fawn just runs around and around and around, crying and calling out for anyone.
Quease needs love...